1. Who is responsible for your data?

SlimWise Labs™ is the sole data controller for all services and websites under our brand, including www.slimwiselabs.com.

2. How to contact us

If you have questions about your personal data, contact us at 📩 support@slimwiselabs.com.

3. What is Personal Data?

“Personal Data” means any information that can identify you directly or indirectly — from your name and email to your shopping behavior or device data. Sensitive data (e.g. health info) receives extra protection.

4. How do we use your data?

• Purchases: processing orders, payments, and delivery.
• Customer Service: responding to enquiries, complaints, and support tickets.
• Personalization: tailoring offers and recommendations (only with consent).
• Site Functionality: improving navigation, performance, and preventing abuse/fraud.

We process your data only when there is a lawful basis — consent, contract, legitimate interest, or compliance with law.

5. Cookies & Tracking

We use cookies to secure our platform, improve speed, and personalize your experience. You can manage preferences anytime through our Cookie Settings tool.

6. Sharing your Data

We do not sell your data. We only share it with trusted partners who help us operate our services (payment providers, logistics, analytics). These partners follow strict data protection rules.

7. International Transfers

Because SlimWise Labs™ operates globally, some data may be processed outside your country. In these cases, we use recognized safeguards (such as Standard Contractual Clauses) to protect your information.

8. How long we keep your data

We keep your data only for as long as necessary — for orders, services, or legal requirements. After that, it’s securely deleted or anonymized.

9. Your Rights

You have the right to:

• Access the data we hold about you.
• Request corrections or deletions.
• Restrict or object to processing.
• Request portability of your data.

To exercise these rights, contact: support@slimwiselabs.com.

10. Withdrawing Consent

You may withdraw consent at any time — via unsubscribe links, cookie preferences, or emailing us directly.

11. Complaints

If you believe your privacy rights are being violated, you can contact your local Data Protection Authority. We encourage you to email us first so we can resolve the issue quickly.

12. How we protect your data

We use encryption, anonymization, and strict security protocols to protect your data against unauthorized access, alteration, or misuse.

13. Updates

This Privacy Policy may be updated periodically to reflect improvements or regulatory changes. The latest version will always be available on this page.